Terms of service
Terms of Service
Welcome to DENTORAE. These Terms of Service govern your use of our website, www.dentorae.com, and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement in your country or place of residence.
You may not use our products or services for any unlawful or unauthorized purpose.
2. Products and Services
We make every reasonable effort to display our products, descriptions, images, colors, features, and prices as accurately as possible. However, actual colors and appearance may vary depending on your device or screen.
We reserve the right to modify or discontinue products, prices, promotions, or services at any time, subject to applicable consumer protection laws.
3. Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or payment issues.
If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.
4. Prices and Payment
Prices are displayed in the currency shown on the website. Applicable taxes, shipping charges, or other charges will be displayed during checkout where required.
Payment must be successfully completed before an order can be processed.
5. Shipping and Delivery
Estimated shipping and delivery times are provided for convenience and may vary depending on the destination, carrier, customs processing, or circumstances outside our reasonable control.
Please ensure that all shipping information provided during checkout is complete and accurate.
Additional information is available in our Shipping & Delivery Policy.
6. Returns and Refunds
Returns, exchanges, cancellations, and refunds are handled according to our Return & Refund Policy.
Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.
7. Personal-Care Products
Some DENTORAE products are intended for personal oral-care use. Customers should follow the product instructions and use products only for their intended purpose.
For hygiene reasons, certain opened or used products may be subject to return restrictions where permitted by applicable law.
8. Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and current. Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, or availability.
We reserve the right to correct such errors, subject to applicable law.
9. Intellectual Property
The DENTORAE name, branding, website content, graphics, photographs, text, and other materials belonging to DENTORAE may not be copied, reproduced, distributed, or used without authorization, except where permitted by law.
10. Third-Party Services
Our website may use or link to third-party services, including payment providers, shipping providers, and other technology providers. Their services may be subject to their own terms and privacy policies.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable data-protection laws.
12. Limitation of Liability
To the fullest extent permitted by applicable law, DENTORAE will not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by law.
13. Changes to These Terms
We may update these Terms of Service from time to time. The version published on this website will be the current version.
Changes will not affect rights or obligations that cannot lawfully be changed retrospectively.
14. Contact
If you have any questions regarding these Terms of Service, please contact us at:
Email: support@dentorae.com
Website: www.dentorae.com